About UsQuilters Haven are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at quilters.haven@btinternet.com
Our Contact details:
Quilters Haven
68 High Street
Wickham Market
Suffolk
UK
IP13 OQU
Phone: 01728 746275 or 01728 746314 Fax: 01728 746314 Email: quilters.haven@btinternet.com |
Making A PurchaseMaking a purchase could not be easier. Just browse our shop, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.
We accept Visa, Mastercard, Swich and Solo. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, or over the Internet. Alternatively you can e-mail us leaving your name and address so we can send you a mail order catalog. |
Shipping And HandlingWe now deliver throughout the World.
Deliverly charges within the UK are as follows:
£0.00 - £10.00 = £1.50 p&p
£10.00 - 20.00 = £2.00 p&p
£20.00 - 30.00 = £3.00 p&p
£30.00 - 40.00 = £4.00 p&p
£40.00 - 50.00 = £5.00 p&p
£50.00 - 60.00 = £6.00 p&p
£80.00 - 150.00 = £8.00 p&p
£150.00 or more = free p&p
Rest of World delivery charges are worked out as orders are received. We send packages by the quickest delivery unless requested otherwise. |
| Delivery ScheduleWe try our best to deal with all orders the same day they arrive. If your item is not in stock, we will back order for you. We will email you with the option to cancel your order if you would rather not wait. |
| Back OrdersIf your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Credit Card SecurityWhen the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Reaching UsIf you need to reach us, please email us on quilters.haven@btinternet.com, alternatively, you can call on (International +44 phone without first zero) 01728 74 62 75 or fax us on 01728 746314 or write to us at Quilters Haven 68 High Street Wicham Market Suffolk IP13 0QU UK |
Privacy PolicyQuilters Haven do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
| Returns PolicyYour rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
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